Shipping and Policies

Pricing and Payment

The prices quoted on justdlishsoaps.com.a are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax applicable in Australia (GST).

Payment is accepted by direct deposit, PayPal, or credit card. For your peace of mind, all payment information is protected by our SSL (Secure Socket Layer). It is therefore safe and secure to place your order online through our website.

If you would prefer to pay with a credit card over the phone or via fax, please phone 02 4228 4947. Please include your order number, name and credit card information. Payment by these methods is required within 24 hours of order placement.

Shipping

Just D’Lish Handmade Soaps offers deliveries to most areas of Australia. We offer Free Shipping on all orders over $100 within Australia*. For orders under $100, the following shipping charges apply:

Standard Post within Australia $10 flat-rate Australia-wide*
Registered Post within Australia $12.50 flat-rate Australia-wide
International orders Please contact us for quote

* Excludes bulky orders and wholesale orders.

Delivery timeframes

Delivery Location Approximate timeframe
NSW – Sydney Metro Next business day
NSW – Outer areas Two business days
QLD – Major Cities Two business days
QLD – Outer areas Three business days
VIC – Most areas Two business days
SA – Most areas Three business days
WA – Most areas Five business days
Other / Remote Locations Please enquire

Just D’Lish aim to ship your order within 48 hours of receiving notification of payment. Please be aware that during busy times, there may be a short delay in dispatch of orders. You will be notified via email if there are any expected delays.

Just D’Lish do not accept liability for delay or damage in the event that nobody is present to accept delivery at the supplied address. Moreover, should inadequate, incomplete, or incorrect delivery details be supplied to Just D’Lish, additional re-shipping costs may apply.

Out of Stock Items

Just D’Lish aims to keep a wide range of items in stock at all times, however we do occasionally run out of particular products. Out of stock items are generally displayed on the website. In the event that your order contains an item that is out of stock, we will contact you via email to discuss your options prior to shipping your order.

The products listed on justdlishsoaps.com.au are subject to availability and may be withdrawn from sale at any time without notice.

Quality Control

At Just D’Lish, we pride ourselves on the high quality of our products and service. All care is taken to accurately depict and describe our high quality products on our website, however Just D’Lish do not warant that product descriptions or other contents of this site are accurate, complete, reliable, current or error-free. If a product offered by Just D’Lish itself is not as described, please notify us within five days of order receipt).

Returns and Refunds

Just D’Lish offers a 5-day money back guarantee on all products. If the product does not conform to our specification in any way, or is defective, please contact us on 02 4228 4947 or via email to arrange return shipping at our expense.

Just D’Lish does not accept returns or offer refunds for change of mind, or for any other reason not already listed. Please choose carefully.

The products listed on justdlishsoaps.com.au are subject to availability and may be withdrawn at any time without notice. Just D’Lish reserve the right to refuse to accept any order in whole or in part, without giving reason. Should an order be declined by Just D’Lish, a full refund will be offered unless there is fraudulent activity suspected.

Cancellation

To cancel an order, please send an email detailing the transaction to justdlish@optusnet.com.au . If the order has not been shipped, the order will immediately be cancelled without penalty. If the order has already been shipped, the refund policy above will apply.

Copyright

All copyrights, trademarks and other intellectual property rights used in branding, promotional material and website design, layout and content of Just D’Lish products are owned and reserved by Just D’Lish. Any unauthorised usage or copying of such is an infringement, and may be subject to legal action.

Trade marks, copyrights, brand names, product and company names related o the products appearing on this website are the property of their respective owners. Just D’Lish does not claim overship of copyrights, brand or product names whatsoever, nor does it claim that Just D’Lish is related to, endorsed by, or in any other way associated with the respective owners and/or their related companies and agents.

Disclaimer

This site is provided by Just D’Lish on an “as is” and “as available” basis. Just D’Lish cannot accept liability for any direct or indirect loss, loss of enjoyment, loss of profit, loss of business, loss of goodwill or any other loss whatsoever in connection with the operation of this website. Justdlishsoaps.com.au may from time to time contain links to other websites on the Internet. We are not responsibile for the availability or content of those websites.

Just D’Lish Soaps makes no representations or warranties of any kind, expressed or implied, as to the operation of this site or the information, content, materials, or products included on this site. By using the site, you expressl agree to be bound by the terms and conditions herewith. By using the site, you accept doing so at your own risk. To the fullest extend permissible by applicable law, Just D’Lish disclaims all warranties, express or implied, including, but not limited to, implied warranties of marchantability and fitness for a particular purpose. Just D’Lish does not warrant that this site, its servers, or e-amil sent are free of viruses or other harmful components. Just D’Lish will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.

These terms and conditions constitute the entire agreement and understanding of the parties and supersedes any previous agreement between the parties. The terms and conditions within are governed by Australian law and the parties hereby agree to submit themselves to the exclusive jurisdiction of Australian Courts.